Service model
Journey Studio
A fixed sequence so cloud-connected journey work ends with maps and attribution rules your team owns—not a deck that expires when the consultant leaves.
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Horizon — name the stuck journey question
We begin with one decision your team cannot settle: a disputed drop-off, an untagged portal launch, or a handoff nobody owns. Breadth stays intentionally narrow.
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Access — read-only by default
You grant temporary read access to event exports, application logs, and relevant docs. Write access to production credentials is not required for audit or mapping work.
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Inventory — surface the contradictions
Surfaces, hops, identity contracts, and journey ids are listed before recommendations. Silent handoffs and mismatched funnels appear here, not as a Friday surprise.
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Studio — rank by shipping impact
Fixes are ordered by how much they change decisions you make this quarter. Cosmetic renames wait behind missing tags and unmatched friction.
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Handoff — artefacts stay with you
You leave with written maps, attribution contracts, and a walkthrough. We do not keep operating your stack unless you separately book the Journey Intelligence Retainer.
Ready to chart the next path?
Most teams begin with a Connected Journey Audit. If attribution fields already exist but funnels still disagree with telemetry, tell us which window and we will suggest Friction Signal Mapping instead.